Terms & Conditions: Mercure Bangkok Sukhumvit 11

ROOM RATES ARE INCLUDED;

 Daily buffet breakfast.

 Wifi – internet in rooms and public area.

TERMS & CONDITIONS

 The above rates are in Thai Baht and inclusive of 10% service charge and 7% applicable

government taxes.

 The above rates are validity from 5 days prior to the event till 2 days after event.

 The number of guests in each room is up to a maximum of two (2) adults and one (1)

child below 12 years of age (In each room is up to a maximum of two (2) adults and

one (1) child with sharing bed).

CHECK-IN & CHECK-OUT TIME

 Check-in time is 15:00 hrs, and check-out time is 12:00 hrs.

 Early check-in and late check-out requests are subject to availability, determined by

the day’s arrival and departure pattern of the Hotel. Early check-in before 8:00 hrs or

after 18.00 hrs., we may allow to charge at 1 night.

CHILD POLICY

 0 – 5 years: Free of charge (Breakfast and with sharing bed with his/her parent).

 6 – 11 years: 50% breakfast rate with sharing bed with his/her parent.

 12 years and above: charge as per adult rate (Breakfast and bed).

GENERAL TERM & CONDITIONS

Payment Policy

 For individual reservation, guest to pay direct to hotel with credit card guarantee of

one night room charge. Credit card provided is for guaranteed only and shall only be

charged in case of cancellation or no show as per agreed.

Cancellation Policy

 Room Cancellation 15 days prior to arrival date, there is no penalty charge.

 Room Cancellation between arrival date and 15 days prior to arrival, a penalty of

equivalent to one (1) night room charge will apply

No show policy

 No show means failure to arrive at hotel on the day booked for arrival.

 Hotel to hold reservation until 6.00am on the day after the original arrival date. For

late night and early (next) morning arrival with arrival flight information given to the

hotel, room will be kept six (6) hours after flight landing time.

 If guest has not informed hotel of the change on arrival date, hotel can release

booking and apply 1 night room charge penalty for the guest(s).

 If guest arrives at a subsequent date, then guest will not be refunded for the date

between scheduled and actual arrival.

TAX FLUCTUATION

In the Event the Government and / or the local Authority impose such Taxes and / or Levies at any time in the future during the term of this Contract and requires the Hotel to pay such Taxes

and / or collect the same from this Organizer / guests on behalf of the Government /Authority, the Hotel will recover the same from the Organizer or to collect the same from your Group Member, Group Leader, or from the individual Guests with prior notification.

DEFAULT

If the Organizer fails to pay any monies due under this Contract or otherwise does not comply with its terms, the Hotel may terminate this Contract and Organizer shall forfeit to the Hotel any deposit paid.

FORCE MAJEURE

If for any reason beyond its control including, without limitation, strikes, labor disputes, accidents, Government requisitions, restrictions or regulations on travel, hotel operation, commodities or supplies, acts of war or acts of God, the Hotel is unable to perform its obligations under this Contract it may terminate the Agreement and refund to the Organizer the Deposit paid Or keep deposit for event in future. In such case, the Hotel will not be liable for any damages caused as a result of the termination.

DISPLAYS & DAMAGE

All displays and/or decorations proposed for the Event by the Organizer must be approved in writing by the Hotel. No items are to be attached, pinned or glued to the wall surface of any part of the Complex without prior approval in writing by the Hotel. Any property of the Client or any other person( s) brought into the complex is the owner’s risk and to be removed / well delivered out of the Complex by the owner with no damage left behind. If there is any damage made by the Organizer, the damaged cost and/ or fixing cost will be responsible by the

Organizer.

The Organizer must obtain the prior written consent of the Hotel before it engages any contractor for the Event. Where the person organizing the Event is not the Organizer, that person warrants that he/ she has the authority to enter into this Contract on behalf of the Organizer.

Smoking is strictly prohibited in all function rooms. Offender will be fined according to the Thai law and regulation THB 22,000.-net per case per person. Venue will not be held any responsibility for the offender